Frequently Asked Questions (FAQs)
Can I use my insurance benefits?
Most health insurance plans or health spending accounts cover Registered Dietitian services. I will provide you with an invoice which you can submit to your insurance company. If you are not sure of the details of your insurance coverage, please contact your insurance provider to inquire.
Are you able to provide virtual service to clients in other provinces?
I am currently registered with the College of Dietitians of Alberta and can see clients virtually who are physically in the province of Alberta as well as those in Nova Scotia and New Brunswick.
Do you offer in person services?
My services are only offered virtually at this time.
Do I need any special equipment for a virtual appointment?
All you need is a computer, phone or tablet with a camera and microphone as well as internet connection. Connecting to the appointment is as easy as clicking a button! Please ensure you are in a quiet confidential space for the appointment.
What is your cancellation policy?
I require 48 hours notice for cancelling or rescheduling appointments. Appointments cancelled with less than 48 hours notice will be billed 50% of the appointment cost. A no show or last minute cancellation (less than 24 hours), will require full payment for reserved appointment time. Late cancellation spots are difficult to fill and can cost a small business a significant amount per year. As such, credit cards are required on file (saved securely through your Practice Better client account) prior to a booking being confirmed. Thank you for your understanding.
Do I require a doctor's referral?
No doctor's referral is needed! You can self-refer.
What is the difference between a Registered Dietitian and Nutritionist?
Registered Dietitian (RD) is a protected title across Canada and requires registration with a provincial regulatory body, similar to physicians or nurses. In order to become a Registered Dietitian, individuals must meet certain standards including having a degree from an accredited university program and additionally, undergo a comprehensive and rigorous training program (dietetic internship or Master's degree with an internship component). Like all regulated health care professionals, RDs are required to take part in professional development activities to ensure their skills and knowledge stay current and they are providing safe and evidence-based practice.
Dietitians can use the title "Nutritionist" but not all those who are Nutritionists are also Registered Dietitians. Nutritionists are not regulated in most provinces and education and standards of practice may vary. In Alberta, the title Nutritionist is a protected title (which only RDs can use), although this is not the case across Canada.
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For more information see: Dietitians of Canada
